PRIVACY POLICY
Last Updated: 24th June 2025
At NAWS, we take your privacy seriously and are committed to protecting the personal and sensitive data you provide while using our electronic data discovery and forensic analysis services. This Privacy Policy explains how we collect, use, and safeguard your information. By engaging our services, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Definitions
1.1 NAWS: Refers to our organisation providing forensic document analysis and electronic data discovery services.
1.2 Client: Refers to the individual, organisation, or entity using our services.
1.3 Data: Refers to electronic documents, files, emails, images, and other forms of digital evidence provided to NAWS by the Client.
1.4 Personal Data: Refers to any information that can identify an individual, such as name, contact details, or any other information provided by the Client.
2. Information We Collect
2.1 Data Provided by Clients: We collect personal and sensitive data that is provided to us by the Client during the engagement of our services, such as documents, emails, and other digital files.
2.2 Automated Data: When you visit our website or interact with our services online, we may collect certain technical data such as your IP address, browser type, and other non-personally identifiable information through cookies and analytics tools.
3. How We Use Your Information
3.1 Provision of Services: We use the data you provide to perform our forensic analysis and electronic data discovery services as detailed in our Terms and Conditions.
3.2 Improvement of Services: We may use anonymised data and findings for research, educational purposes, or to improve our services.
3.3 Communication: We may use your contact information to communicate with you regarding the status of your case, service updates, or any administrative matters related to the services you requested.
4. Data Protection and Security
4.1 Confidentiality: NAWS is committed to maintaining the confidentiality of the data you provide. We will not disclose your data to third parties, except as required by law, or with your consent.
4.2 Data Security: We implement industry-standard security measures to protect your data from unauthorised access, loss, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Data Sharing and Disclosure
5.1 Third Parties: We do not share your personal or sensitive data with third parties unless required to do so by law, or where necessary to complete a service you have requested.
5.2 Legal Requirements: We may disclose your data if required by law, regulation, or legal process, including to comply with government requests or in response to legal action.
5.3 Business Transfers: In the event of a business transaction, such as a merger or acquisition, your personal data may be transferred as part of the assets of the business, which we will notify you of before doing so.
6. Retention of Data
6.1 Data Retention: We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.
6.2 Data Disposal: Upon the completion of the service or upon your request, we will securely dispose of your data in a manner that ensures confidentiality.
7. Your Rights
7.1 Access to Data: You have the right to request access to the personal data we hold about you and to obtain a copy of that data.
7.2 Correction and Deletion: You have the right to request the correction of any inaccurate data and to request the deletion of your personal data, subject to certain legal exceptions.
7.3 Data Portability: You may request that we transfer your data to another service provider, where applicable.
7.4 Opt-Out: You can opt out of any non-essential communications from us at any time, by following any unsubscribe instructions in our communications, or by contacting us directly.
8. International Data Transfers
NAWS operates globally, and your data may be transferred to countries outside of your jurisdiction. If such transfers occur, we will take steps to ensure that your data is protected in accordance with applicable privacy laws.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a minor under 18, we will take steps to delete that data.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the "Last Updated" date at the top of this page. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: dataprivacy@naws.co.uk
By using our services, you acknowledge and agree to the terms of this Privacy Policy.